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Text Box: Unfortunately there are many people out there who are delighted to take your money but will not produce the goods.  Here are a few pointers to finding a reliable, qualified and competent test organisation. Are they audited by one of the national authorities?  If not, they may not be testing to the required standards.  Many people will set up in business after a few hours training.  This is not in itself adequate for management of your Health and Safety requirements. Follow up references!  Let them prove their claims! Check their insurances. Do they offer a warranty? How long have they been trading?  This will give you an indication of reliability and consistently good service. Do they offer discounts? BEWARE! There is a fair and reasonable price for competent testing.  If they are offering a discount they probably want your business today and only today.  They may not be interested in a long term professional arrangement. If they don't perform who can you complain to?  The nice chap who gives a friendly service is suddenly out of the office, but remember, if you come to TESTING SOLUTIONS we WILL resolve a problem, and if we don't, please complain to: The Electrical Contractors Association (we test their local offices!)